WARRANTY

Warranty is only valid on the condition that the vehicle is serviced as per recommended in the owner's manual at an Authorized Ford Service Center.

Warranty excludes:
  • Wear and tear items (e.g. brake pad, clutch and wiper blades)
  • Misuse/Negligence
  • Incidental and consequential damages
  • Act of God (earthquakes, floods), fires and other disasters
  • Modifications of the vehicle or any components and parts
  • Note: the owner's manual book will provide more details.

Tyres originally installed on Ford vehicle are warranted separately by the concerned manufacturer and not by Premier Motor Sdn. Bhd.

Battery failure within the first 3 years or 60,000 km, whichever comes first, will be covered under warranty.

Ford Parts and Accessories Warranty – 1 year or 20,000 km, whichever comes first and MUST be purchased from and serviced by an Authorized Ford Dealer.

All new Ford vehicles come with a standard 3 years warranty or 60,000 km whichever comes first or 5 years warranty of 100,000 km whichever comes first. Please do check your owners manual on your vehicle's warranty duration or with your Ford dealer.

Terms and Conditions : this information is true at the time of publishing. The information may be updated from time to time. Please call Premier Motor (Service Department) 2445739 / 2420498 for latest information.

PARTS

Genuine Ford PartsFord is committed to ensuring that you always enjoy maximum performance, protection and safety from your vehicle - year after year. And the best way you can do this is to always fit your Ford with Ford Genuine Parts.

Our entire range of Ford Parts are designed by Ford engineers to meet Ford's exacting standards. Not only will you enjoy precision fit, but each Ford Part must also pass Ford's vigorous testing regime, so you can always enjoy maximum performance, protection, durability and safety from your vehicle.

By insisting on Ford Parts, you will be covered by the remainder of your new car warranty period or 12 months / 20,000kms, whichever comes first. That way, you will always benefit from peace of mind motoring. So whether it's a spark plug or a panel, don't take risks when repairing your Ford. Choose the name with a proven track record. It will make the difference.

FREE LABOUR FOR REPAIRS

Labour fees are now waived for all repair jobs – from fixing your head lamps to even major repairs like overhauling your engine!

Terms & Conditions
  • Customer  must have a valid service interval record at Premier Motor through out the years to be eligible for the FREE Labour For Repairs
  • Ford vehicle maintenance must be carried out at every 6 month or 10,000km, which ever comes first
  • All maintenance items recommended at each  service interval such as spark plugs, air cleaners, fuel filters, pollen filters, beltings, and all fluids replenishment  are chargeable as per service hour rate
  • All oil, fluid and parts must be purchased at Premier Motor Sdn Bhd at the time of repair
  • Spare parts purchased from other sources will not be accepted or installed at Premier Motor Sdn Bhd     
  • Other repairs required which are not listed in the service maintenance package are ELIGIBLE FOR FREE LABOUR  on subsequent visits within the next six months
  • Miscellaneous material charges of  maximum BND10.00 is applicable
  • All sublet jobs are chargeable accordingly
  • New vehicle Ford warranty terms and conditions remain unchanged
SCHEDULED MAINTENANCE

Routine maintenance is the best way to ensure you get the performance, dependability, long life and resale value you expect from your vehicle. It is very important that service are carried out throughout the life of the vehicle, at either the distance or annual intervals (whichever comes first) stated on the service interval plan on your service booklet.

Maintenance is not only the best way to keep your vehicle running great, it’s also the best way to protect your warranty. It is your responsibility to see that all scheduled maintenance is performed at Ford Authorized Dealer using Ford original equipment manufactured parts and failure to do so will invalidate warranty coverage on parts affected by the lack of maintenance.

PREMIUM MAINTENANCE PLAN (EXTENDED MAINTENANCE PLAN)

Premium Maintenance Gives You Genuine Peace of Mind from Ford Motor Company
Premium Maintenance from Ford ESP covers routine inspections, preventive care and replacement of normal “wear and tear” items that require periodic attention,
including:
  • Engine oil and filter changes
  • Multipoint inspections
  • Tire rotations
  • Replacement of brake pads and linings when worn
  • Shock absorber replacements
  • Spark plugs (except CA)
  • Clutch discs
  • Engine belts, hoses and hose clamps
  • Wiper blades
  • Diesel exhaust fluid fill at the time scheduled maintenance is performed at dealership

Mile after mile after mile…
With the Premium Maintenance Plan, you get:
  • Timely care and inspections that can prevent serious and expensive repairs
  • Optimal vehicle performance for the long run
  • Protection for your vehicle investment and budget
  • May increase your resale value, while limiting maintenance costs
  • Failure of covered components due to normal wear and tear and mechanical breakdowns are included
  • Ford factory-trained technicians using only original equipment manufacturer’s (OEM) parts to keep your vehicle running at its best

Transferable Coverage May Add Extra resale Value
If you sell your vehicle, the remaining maintenance coverage may be transferred to the new owner

$0 Deductible
This is a prepaid plan; you pay nothing more for covered services
Some Points to Remember…
  • Protect yourself against rising maintenance costs due to inflation
  • Covers failures of covered wear items
  • With Ford ESP, you are covered at all Ford appointed service centres all across Brunei
 
Financing Options
Inquire about the Installment Payment Plan. Depending on the plan purchased, just a 10% down payment will provide you with an affordable, no-interest, no-fee monthly payment opportunity

Customer Advantages:
  • Interest-free payments
  • No credit application
  • No credit checks
  • Variety of payment options
FORD 24-HOUR ROADSIDE ASSISTANCE

Efficient, reliable and swift, the Ford Road Assist is in operation 24 hours, 7 days a week.

We provide a 24 hour Breakdown and Towing Service for accident cases. Vehicles will be towed to the nearest Ford authorised Service Center at a reasonable fee.

The towing service comes with a charge if your Ford vehicle is not insured under the Premier Motor Insurance Package (ie Takaful Brunei Am insurance).

24 Hour Road Assist: 871 2929  

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